Cookie Policy
Last updated: [2025-12-18]
This Cookie Policy explains how Richmond Mencap (“we”, “us”, or “our”) uses cookies and similar technologies on our website.
By using our website, you consent to the use of cookies in accordance with this policy, unless you have disabled them via your browser settings or cookie preferences.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function correctly, improve user experience, and provide information to website owners.
Cookies may be:
- Session cookies, which are deleted when you close your browser, or
- Persistent cookies, which remain on your device for a set period or until deleted
How We Use Cookies
We use cookies to support the operation of our website, understand how it is used, and improve our services. Our website may use the following categories of cookies:
1. Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be switched off in our systems. They are typically set in response to actions made by you, such as:
- Navigating pages
- Submitting forms (for example, contact or enquiry forms)
- Managing security and accessibility features
If we introduce a members-only area, strictly necessary cookies may also be used to:
- Enable secure login
- Maintain user sessions
- Control access to restricted content
Without these cookies, key parts of the website may not function correctly.
2. Performance & Analytics Cookies
These cookies help us understand how visitors use our website by collecting information such as:
- Pages visited
- Time spent on the website
- Traffic sources
- General usage patterns
This information is aggregated and anonymised where possible. We use analytics services such as Google Analytics to help us improve website performance, accessibility, and content.
3. Functionality Cookies
Functionality cookies allow the website to remember choices you make, such as:
- Form input preferences
- Accessibility or display settings
- Cookie preferences
These cookies help provide a smoother and more user-friendly experience.
4. Embedded Media Cookies (YouTube)
Our website may include embedded videos from YouTube. When you view a page containing an embedded YouTube video, YouTube may set cookies on your device to collect information about your interaction with the video.
These cookies are controlled by YouTube (Google) and are subject to their own privacy and cookie policies. Where possible, we aim to use privacy-enhanced embedding options to limit tracking until a video is played.
Third-Party Cookies
Some cookies on our website are placed by third-party services that we use, including:
- Google Analytics (website usage and performance)
- YouTube (embedded video content)
We do not control these cookies directly. For more information about how third parties use cookies, please review their respective privacy and cookie policies.
Managing Cookies
You can control and manage cookies in several ways:
- Adjust your browser settings to block or delete cookies
- Set preferences for specific websites
- Use any cookie consent or preference tools provided on our website
Please note that disabling certain cookies may affect the functionality and performance of the website, including form submissions or access to restricted areas if a members section is introduced.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, services, or legal requirements. Any updates will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us via the details provided on our website.